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digital comb-overs and part-time punks
exactly. i suppose i was kinda referring to that in the 'help, encourage, empower'. it's an idea in progress ;)
They developed the user interface by sitting fifteen secretaries in a single horizontal line, each with a computer running Quicken. The developers sat facing the users.
Whenever someones brow furrowed, the developers would come over and ask what caused the confusion.